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Applied discounts

The different discounts applied may vary depending on the size of the budget: -In case of lowering the volume of the order, it shortchanges the discount * . -In case of increasing the volume of the order, would increase the discount * . * For minimum orders.


Web orders: provisional budget

Orders placed via the web will get immediately a provisional budget. This budget is provided for informational purposes and therefore will not be valid until the commercial team of Idiliq verify the availability of the products ordered, as well as the possible existence of other expenditures to include (transport, ... ).


Miscellaneous

Any order implies the acceptance without exception of the totality of the conditions of rental and sale following, except by prior agreement signed between the parties. The client accepts these general terms and conditions in case of dealing with us or make use of our material.


Prices and price variation

The prices of our catalogs are quoted as examples. Idiliq reserves the right to change prices at any time. Our standard rental prices are without VAT for a maximum duration of 8 days. These prices do not include possible transport services, special mounting, nighttime or other extra services ... In the event that the duration is greater than 8 days, coefficients of immobilization different depending on the length of the lease period. These coefficients are available to the client requesting them.


Last minute orders

Any request made the day prior to departure of the material from our warehouse will be subject to a rate increase of 10 %.


Additional services

The costs relating to additional services (transport, installation, etc. ) are indicative. They were translated accurately when we have more data about the event (location, hours of delivery/collection of material, etc. )


Night shift

Expenses can arise of nighttime for deliveries or collected with schedules included in the time slot of 22:00 to 8:00 (at the time of listing budgets initially, Idiliq does not always have knowledge of the exact time of the event). Idiliq reserves the right to add in any time expenditure of nighttime in the event that the final timetable of the event are included in the night strip. Do not apply to expenses of nighttime fairs.


"Interior use" or "External use"

Before you accept their budget, you need to review carefully the uses of each product: Use 'inside'. The product can be only used in enclosed spaces. Use 'outside'. The product can be used both in open spaces as well as indoors. Check the information on the use of our products, which is clearly reflected in this budget. The improper use of the materials can cause damage to our products or leave them useless. Idiliq reserves the right to invoice the customer for the damage due to misuse


Obligation of the lessee

By accepting this budget, the customer is solely responsible for the material throughout the rental period, with regard to possible damage caused (stains, burns, cuts .... ). The transfer of responsibility toward the client is cash or in the collection of the material in our warehouse by the client or in the place of delivery. This responsibility on the part of the customer, there is up to the collection of the material by our society or the return of the material to our warehouses. In the event of the material has suffered some theft, theft, loss or damage (in its use outside of normal), Idiliq reserves the right to charge up to 100% of the value of the affected parts. The client should not make any modification or repair any of the material even if they are minimal. At the time of the collection of the material the borrower disclaims any liability with regard to objects or any deposited material within, under or above the items rented. At the time of delivery, the customer has to sign the delivery order by checking the condition as well as the quantities of the requested material


Payment in advance

In case of payment in advance (partial or total), the client must send the proof of payment of the corresponding amount by email, 24 hours before the delivery at the latest. Otherwise Idiliq reserves the right to cancel the order.


Partial or total cancellation of the order.

In case of partial or total cancellation of the material, the client must pay penalties on the amount canceled: From confirmation until 15 days before the event: 25%. Between 14 and 3 days before the event: 50%. 3 Days or less before the event or if furniture is delivered: 100%.


Availability

Our society disclaims any liability with respect to the availability of the material in validating the request. In the case of non-availability or major force, our company reserves the right to offer an equivalent material allowing ensure the intended target.


Budgets validity

Our budgets for rent and sale are valid for 15 days. After this date the budgets do not commit us, unless they have been renovated for a new period.


Deposit

In case the customer is going to transport the rented equipment by his account at any time of the rental contract, Idiliq reserves the right to require payment of a deposit in the amount that it deems necessary (amount, calculated on the basis of the equipment rented). It is important that in this case the client to specify to Idiliq its intention of transporting the material so that we can reclaim the corresponding security


Signing the delivery note to the delivery of the material

The delivery of the material the customer must review and sign the delivery note. In case of failing to notify in writing the potential damage of the material made available by Idiliq, within a maximum of 24h after delivery, the material delivered by Idiliq is considered in good condition and will have to return as such. In the absence of signatories, the delivery will be considered as correct and accepted by the customer


Material displacement

The displacement of Idiliq material by the customer without prior notice, may cause serious problems (improper handling of the material on the part of the customer, loss of the materials ... ). Any damage or loss of material due to a shift on the part of the customer, without prior written notice to any of our offices, an additional cost to assume on the part of the customer. Idiliq reserves the right to charge up to 100% of the value of the affected parts.


Delay in material return

The delay in the return of the material involves the billing of a compensation, calculated at the rate applicable and eventually the billing for the full costs and damage caused by the non-restoration and its consequences.


Late payments

The delays in payment will entail the payment of interest from the first day at the statutory rate.


Minimum consumption based on the distance for deliveries outside Madrid and Barcelona

Check our table minimum consumption.


Order confirmation

The order confirmation wilol be effective once we receive the signed budget by email.


Material reservation

Idiliq do not reserve furniture untill the confirmation of the budget.



Electrical appliances order

Electrical appliances order: Coffee machine, Fridge,water source, microwave..., has to be accompanied by furniture order.


Extra charges when access is restricted.


Fair Deliveries

Idiliq cannot guarantee to deliver at a specific date.The negotiated deliver date (that appeared on the budget) is just indicative.The furniture delivery is normally completed the day before the fair starts.


Idiliq only trade with professionnals


Extra charge for event where delivery at for différent floor than ground floor.

When delivery is over first floor or under-1 idiliq may charge an extra.


Fridge

Fridge rental is only possible if there is an order regarding furniture.


Transport when added during fair or event

When furniture is added once the fair or event started , the delivery transportation cost is 60 eur for any kind of volume.(for Madrid and Barceloan center.)


Minimun order

There is a minimum order of 200 eur (without VAT) in furniture


Appliance rental is only available in case of furniture rental.


Fair management

For Fair orders below 200 eur per booth there is an extra cost of 40 eur.


get to know idiliq

  • idiliq | payment methods

    Forms of payment accepted

  • idiliq | shipping and fees

    Shipping and fees

  • idiliq | satisfied or refunded

    Satisfied or refunded

idiliq | forms of payment accepted

Because the payment on the Internet is a critical point, idiliq offers its customers a wide range of forms of payment, with the maximum guarantees of security, data encryption, through secure servers and with total guarantee to make your purchases with total confidence and peace of mind. 

As a first step of security, idiliq does not have access at any time to the credit card data used to make their purchases in idiliq.com or stored on its databases with information related to the same. At the time of pay for their purchases, idiliq redirects you to secure servers of entities solvents and recognized at the global level. In these secure servers, you made your payments, and once completed the operation, it is returned back to idiliq.com to finish the ordering process correctly and get your order form and additional information. 

We have three main forms of payment:

  • Payment by credit card, through Servired secure server.Will be able to make a payment through the secure server of Servired.

  • Payment through Paypal, or by paying with funds from your account (if available) or by making the payment with your credit card through this payment gateway. Paypal is recognized worldwide for its high safety and security in the pay for your purchases, and therefore has more than 230 million accounts, and with more than 100,000 shops on the Internet that integrate Paypal as payment gateway. 
  • Payment by bank transfer. You can make your payment by bank transfer directly to our account. The commissions applied by different banking institutions for the realization of this operation are borne by the client. Once checked in our own movement, will be to process your order.



In addition to the forms of payment described above, if you are still not expected to pay via the Internet and you do not want to make bank transfers, you can contact with us by telephone to provide us with your credit card number, and we will charge your card manually from our facilities and in a completely secure manner. 

All this to ensure that their purchases in idiliq.com simple, fast and totally secure for our clients.