idiliq - Rental conditions
Updated:05/06/2025
Rental conditions
Discounts applied
The different discounts applied may vary depending on the volume of the quotation: -In case of lowering the volume of the order, the discount would be lowered*. -If the volume of the order is increased, the discount will be increased*. *For minimum orders
Web orders: provisional quotation
Orders placed through the web will immediately receive a provisional quotation. This estimate is for information purposes only and will therefore not be valid until the Idiliq sales team verifies the availability of the products ordered, as well as the possible existence of other costs to be included (transport, ...)
Generalities
Any order implies the acceptance without exception of all of the following rental and sales conditions, unless previously agreed between the parties. The customer accepts these general conditions in the event of dealing with us or making use of our equipment
Prices and price variations
The prices in our catalogues are quoted as an indication only. Idiliq reserves the right to modify them at any time. Our standard rental prices are exclusive of VAT for a maximum duration of 8 days and do not include possible transport services, special assembly, night services or any other extra services... In case the duration is longer than 8 days, different immobilization coefficients will be applied according to the rental period. These coefficients are available to the customer upon request
Last minute orders
Any order placed the day before the equipment leaves our warehouses will be subject to a 10% rate increase.
Additional services
    The costs for additional services (transport, installation, etc.) are approximate.
    They will be specified exactly when we have more information about the event (location, delivery/pick-up times, etc.)
Nocturnality
    Nocturnality costs may arise for deliveries or pick-ups with schedules included in the 22:00 to 8:00 time slot (when initially quoting quotes, Idiliq is not always aware of the exact times of the event). Idiliq reserves the right to add night-time expenses at any time in case the final event times are included in the night time slot.
    We do not apply night-time charges for trade fairs
"Indoor use" or "Outdoor use"
    Before accepting your quotation, it is necessary that you carefully review the uses of each product:
    "Indoor Use". The product can only be used in enclosed spaces.
    "Outdoor Use". The product can be used both indoors and outdoors.
    Check the information on the use of our products, which is clearly reflected in your quotation.
    Improper use of materials may cause damage to our products or render them unusable. Idiliq reserves the right to invoice the customer for damages caused by misuse
Obligations of the Lessee
By accepting this quotation, the customer is solely responsible for the equipment during the entire rental period, with regard to any possible damage caused (stains, burns, cuts, etc.). ....). The transfer of responsibility to the customer is effective either at the time of collection of the equipment from our warehouses by the customer or at the place of delivery. This responsibility on the part of the customer exists until the collection of the material by our company or the return of the material to our warehouses. In the event of theft, theft, loss or damage to the equipment (in unusual use), Idiliq reserves the right to charge up to 100% of the value of the affected parts. The customer must not make any modifications or repairs to the equipment, even if they are minimal. At the time of collection of the equipment, the service provider declines all responsibility for objects or any material deposited in, under or on the rented items. At the time of delivery, the customer shall sign the delivery note verifying the condition and quantities of the equipment ordered
Payment in advance
In case of payment in advance (partial or total) the customer must send the proof of payment of the corresponding amount by email, at the latest, 24h before delivery. Otherwise Idiliq reserves the right to cancel the order
Partial or total cancellation of the order.
In case of partial or total cancellation of the order, the following penalties will be applied on the amount of the cancellation: From confirmation until 15 days before the event: 25%. Between 14 and 3 days before the event: 50%. Less than 3 days before the event or if the furniture is delivered: 100%
Availability
Our company declines any responsibility regarding the availability of the material at the time of validating the order. In case of non-availability or force majeure, our company reserves the right to offer an equivalent material allowing to ensure the planned objective
Validity of quotations
Our rental and sales quotations are valid for 15 days. After this date, the quotations are not binding for us, unless they have been renewed for a new period.
Deposit
If the customer is going to transport the rented equipment at any time during the rental period, Idiliq reserves the right to require a deposit for the amount it deems appropriate (amount calculated according to the rented equipment). It is important that in such a case the client specifies to Idiliq his intention to transport the equipment so that we can claim the corresponding deposit
Signing of the delivery note upon delivery of the equipment
    Upon delivery of the material, the customer must check it and sign the delivery note.
    In case of not notifying in writing the possible flaws of the material made available by Idiliq, within a maximum period of 24 hours after delivery, the material delivered by Idiliq is considered in good condition and will have to be returned as such.
    In the absence of signatories, the delivery will be considered as compliant and accepted by the customer
Displacement of equipment
    The displacement of Idiliq equipment by the customer without prior notice may cause serious problems (incorrect handling of the equipment by the customer, loss of equipment, etc.).
    Any damage or loss of material due to a displacement by the customer, without prior written notice to our offices in Madrid or Barcelona, will involve an additional cost to be borne by the customer.
    Idiliq reserves the right to charge up to 100% of the value of the affected parts
Delay in returning material
The delay in the return of the material implies the invoicing of a compensation, calculated according to the applicable coefficient and eventually the invoicing for the totality of the costs and damages caused by the non-restitution and its consequences
Delays in payment
Delays in payment will be charged interest from the first day at the legal rate.
Minimum consumption depending on the distance for deliveries outside Paris Capitale
Consult our table of minimum consumption.
Confirmation of quotation
The confirmation of the quotation will be effective upon receipt of the signed quotation by e-mail.
Material reservation
Idiliq does not reserve the material until the quotation is confirmed.
Delivery on site requiring PRL documentation (occupational hazards, company certificates, ETC)
Idiliq reserves the right not to attend requests on sites that require PRL documentation (occupational hazards, company certificates, ETC). We recommend that you specify when making a request for quotation, if the place of delivery requires this type of documentation
Ordering of household appliances
The order of household appliances: coffee machines, refrigerators, water fountains, microwaves..., must be accompanied by an order of furniture.
Restricted Area
Idiliq reserves the right to apply a surcharge if the delivery is located in an area of the city center with restricted access.
Deliveries at trade fairs
Idiliq cannot commit to deliver on a specific date, the date specified with the customer (which appears in the budget) is indicative, the delivery of the furniture is usually completed the day before the start of the fair.
Idiliq only attends to professionals
Supplement for events that are delivered on a floor other than Plana Baja.
When the event takes place on a floor higher than floor 1 or lower than floor -1 Idiliq reserves the right to apply a supplement.
Refrigerator
Refrigerator rental is only possible when accompanied by a furniture order.
Transport when adding furniture during a trade show or event
When furniture is added once the fair or event has started, the delivery transport cost is 60 eur regardless of the volume added (valid for Madrid and Barcelona)
Minimum order
There is a minimum order of 200 eur (PVP without VAT) in furniture.
The rental of electrical appliances is conditioned to the rental of furniture.
Fair Management
For orders of less than 200 eur per stand, a fair management supplement of 40 eur will be charged.